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The Hospitality pathway brings together 4 knowledge assessments within Hospitality, Retail & Events. Compare subjects such as Hospitality Operations Knowledge; Guest Experience Specialist; Hotel Revenue Analyst; Restaurant Operations Knowledge, review their specific coverage and choose the discipline that best matches your knowledge.
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Knowledge assessment
The Hospitality Operations Knowledge assessment explores guest journey; reservations; service coordination; service metrics. It focuses on the Hospitality pathway within Hospitality, Retail & Events, using questions and scenarios to examine your subject knowledge.
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The Guest Experience Specialist assessment explores guest expectations; service standards; service recovery; feedback. It focuses on the Hospitality pathway within Hospitality, Retail & Events, using questions and scenarios to examine your subject knowledge.
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The Hotel Revenue Analyst assessment explores occupancy; average price; revenue per available room; seasonality. It focuses on the Hospitality pathway within Hospitality, Retail & Events, using questions and scenarios to examine your subject knowledge.
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The Restaurant Operations Knowledge assessment explores service flows; menu as an assortment; stocks; productivity. It focuses on the Hospitality pathway within Hospitality, Retail & Events, using questions and scenarios to examine your subject knowledge.
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A certificate records successful completion of the named assessment under its published criteria.
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The certificate identifies the discipline and the assessment version. It confirms successful testing, without conferring a professional license, academic degree or permission to practice.
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